Minister of Home Affairs, Dr Leon Schreiber, posted about one of the workers in the department, Siphokazi, who helped someone sort out an issue with their passport.
Schreiber took to social media to express his gratitude to the Home Affairs employee. In the post shared on the minister’s X account, he included a letter from the person helped by Siphokazi, who some are now desperate to find.
HOME AFFAIRS MINISTER PRAISES SIPHOKAZI
In a post shared on X on 27 January 2025, Minister Schreiber thanked Siphokazi for her contribution in their effort to provide quality service.
The post read: “Siphokazi shows how #TeamHomeAffairs can deliver dignity for all!
“We are certainly not all the way there yet, but messages like this demonstrate how we are making meaningful progress every day on building the proud culture of service we all want.”
THE LETTER FROM A HAPPY CITIZEN
In the letter shared by Schreiber, the person assisted by Siphokazi revealed that she has been working in customer service for decades and had to share her experience with Siphokazi.
The writer stated that her husband had been having issues with his passport since 2024. They went to multiple Home Affairs branches but could not get any help. This was until they were referred to Siphokazi.
She praised Siphokazi’s professional service, dedication and pride in her work. She also expressed her wish for many other Home Affairs staff to offer good service like Siphokazi.
SOUTH AFRICANS RESPOND TO THE POST
Many South Africans responded to the post. Some expressed their frustrations on their issues that still need to be sorted. Others praised the Home Affairs employee for doing a great job, while a few enquired about where to find Siphokazi. Here are some of their responses.
@Karen8795579506: “I also need a Siphokazi!!!”
@jenjoni1029: “It’s not all doom and gloom…there are still good public servants out there. Big ups to Siphokazi… usebenzile Sisi… #TeamHomeAffairs.”
@SSDandala: “I hope that Siphokazi got the message too.”
@Bro_mandla: “Please tell me how or where to find Siphokazi, I also need her urgent assistance, my son is in matric now Hon Minister.”
@phunyuka_b: “Can I have Siphokazi’s email address I also have some issues that needs her attention.”
DO YOU THINK THERE WILL BE MORE HOME AFFAIRS EMPLOYEES LIKE SIPHOKAZI?
Let us know by leaving a comment below, or send a WhatsApp to 060 011 021 1.
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