The City of Tshwane has announced slight delays in refuse disposal services following the switch to a new waste management contractor that began on 1 May. The transition marks the end of a previous yellow plant and equipment supply tender, which expired on 30 April.
Smooth handover, minor delays in Tshwane waste collection
The city promptly appointed new service providers under the incoming tender to avoid service disruption. However, the process of deploying new equipment has caused temporary hiccups. According to city officials, the new contractors had to transport the necessary machinery to various waste disposal facilities, a task complicated by logistics and permit requirements.
“The said equipment had to be transported from the suppliers to respective sites by the newly appointed service providers,” said the City.
“This process included obtaining necessary permits required for transporting such equipment.”
Due to the permit constraints and transportation being restricted to weekdays, the long weekend that followed the contract switch contributed to delays at some sites.
Sites Remain Operational
Despite the transition challenges, all refuse disposal facilities remain open and continue to accept waste. The city assured residents that operations have not ceased, even as equipment delivery continues.
“Plans are in place to ensure that all outstanding equipment is delivered by Thursday, 8 May,” the city stated.
“Residents will be advised accordingly on developments.”
The municipality has committed to keeping residents informed throughout the transition and acknowledged the impact of the delays on waste services.
City Acknowledges Inconvenience
City officials apologised to residents affected by the brief service interruptions, noting that the delays were unforeseen and tied to the logistical complexities of switching contractors.
“The City apologises for any inconvenience that may arise as a result of this unforeseen delay in operations,” the statement read.
Are short-term delays acceptable if they result in improved long-term service delivery?
Let us know by leaving a comment below, or send a WhatsApp to 060 011 021 1.
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