Did you know that the Department of Home Affairs offers eHomeAffairs, an online platform that simplifies the Smart ID application process? South African citizens born in the country can benefit from this service, which provides several convenient features.
Key Features of eHomeAffairs
You can perform the following tasks online:
- Submit Smart ID and passport applications.
- Make secure online payments.
- Book appointments at participating Home Affairs branches.
Although you can start the process online, visiting a branch is mandatory. This visit ensures biometric details like your photo, fingerprints, and signature are captured or verified.
Easy Registration Process
eHomeAffairs offers a flexible and secure application environment. To apply:
- Create a profile.
- Capture your application.
- Attach supporting documents.
- Make a payment.
- Schedule an appointment at selected bank branches or Home Affairs offices.
You can also complete your application and save it for submission later. This allows for flexibility if you need more time to gather documents or finalize details.
Where to Apply for a Smart ID Online
To apply, visit eHomeAffairs. Additionally, you can book an appointment through the Branch Appointment Booking System (BABS). To see available branches, check BABS Offices.
Booking requires a valid South African ID number. Currently, only Smart ID cards and passport services are available for booking.
Steps to Book an Appointment
- Enter your South African ID number.
- Provide your full name, surname, and contact details.
- Confirm your booking.
Required Documents
For a Smart ID application, you need:
- A certified copy of your birth certificate.
- Proof of residential address (e.g., a municipal bill).
- Two identical color photos (unless applying at a smart card office, where digital images are captured).
Why Some Still Use Green ID Books
Despite the convenience, millions still use green ID books. Reasons include long queues and cost concerns. Many believe the first Smart ID should be free, especially since the system changed.
The Department emphasizes that Smart IDs offer advanced security features, reducing identity theft. A 2024 Smile ID report noted that 34% of fraud cases involved the green ID book.
Allowing old IDs to remain valid increases fraud risks. Older IDs, if not discarded properly, can fall into the wrong hands. The Department of Home Affairs advises switching to a Smart ID for better protection against identity fraud.
A Digital-First Future for Home Affairs
In the week marking 100 days in office for the Government of National Unity, Minister of Home Affairs Dr. Leon Schreiber announced a new five-year strategic vision to transform Home Affairs into a digital-first department. During the 2024-2029 term, this initiative, dubbed Home Affairs @ home, aims to fully automate and digitize all services.
The goal is to eliminate the need for in-person visits to Home Affairs offices. Citizens will access routine services online from the comfort of their homes. This ambitious vision reflects a commitment to modernize the department, ensuring that Home Affairs truly comes to you.
Do You Have A Smart ID, Or Are You Still Part Of The “Green ID Book Gang?”
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