How to update your banking and contact details

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The South African Revenue Service (SARS) continues to notify taxpayers of auto-assessments that have been issued as the tax season has begun; however, some taxpayers may not have received the notices as they have probably changed their contact details. Here’s a step-by-step guide on how you can update your banking and contact details on SARS eFiling.

Here’s how you can check/update your details on the SARS system:

  1. Log in to sarsefiling.co.za.
  2. Click on “Home”.
  3. Click on “SARS registered details”.
  4. Click on “Maintain SARS Registered Details”.
  5. Select the item you want to update:
    • My Addresses
    • My Bank Accounts
    • My Email Addresses
    • My Trading Name Details
    • My eFiling Security Details
  6. If correct, you are all set to receive communication from SARS.
  7. If your details are incorrect or have changed:
    • You can edit/change the details while still on the relevant screen.
    • Remember to click on “Done” and then “Submit” once you have updated the details.

WHAT HAPPENS IF YOUR SECURITY CONTACT DETAILS HAVE CHANGED?

According to the revenue service, the “Forgot Username or Password” function will trigger a one-time password to your security contact details on the system.

To check that SARS still has your correct email address and cell number, log in to sarsefiling.co.za and click on “My Profile” on the top-left of the screen.

If one of the security details has changed, you can update it here on the screen, but if both have changed, you will need to call the Contact Centre on 0800 00 7277 or visit a branch (remember to make an appointment first).

HAVE YOU OR ANYONE YOU KNOW UPDATED THEIR BANKING AND CONTACT DETAILS ON SARS EFILING OR THE MOBI APP? HOW WAS THE PROCESS?

Let us know by leaving a comment below, or send a WhatsApp to 060 011 021 1.

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