1. Use trusted booking platforms
Stick with well-known websites like:
Before trying a lesser-known site, look it up. Read reviews, check its reputation on consumer forums, and make sure the site is secure (look for “https” in the web address and a padlock icon).
2. Watch out for unrealistic prices
If that five-star hotel is offering a luxury suite for 90% off—or a first-class international flight is cheaper than economy—it’s likely a scam.
Tip: Compare deals across multiple platforms. If one offer stands out as suspiciously cheap, approach with caution.
3. Verify website URLs carefully
Scammers create fake travel sites that mimic real ones. This tactic, called “phishing,” can fool even savvy users.
Always type the website address yourself or use a saved, verified link. Avoid clicking travel deals from emails or pop-ups unless you trust the source.
4. Avoid paying by bank transfer
Never send money via:
Use credit cards or secure payment platforms like PayPal that offer buyer protection in case of fraud.
5. Do a background check on rentals or hosts
If you’re booking a vacation rental or homestay:
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Search for the same property on other sites
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Reverse image search photos to check for fakes
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Look at verified reviews, not just star ratings
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Contact the host directly through the platform before paying
Red flag: If they try to move the conversation or payment off the booking platform, it’s likely a scam.
6. Be cautious with social media Ads
Scammers often use social media to advertise luxury stays, cheap tours, or “exclusive” travel packages. They may even impersonate well-known brands or influencers.
Always verify:
Never book a trip based solely on a social media DM or ad.
7. Read the fine print
Even legitimate-looking offers can hide terms that could ruin your plans. Before you book, double-check:
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Cancellation and refund policies
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Additional fees (cleaning, resort, booking)
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What’s actually included (meals, airport transfers, taxes)
8. Trust your instincts
If something feels off—like strange payment requests, inconsistent information, or pressure to book immediately—trust your gut. Scammers rely on urgency and emotion to get you to act fast. Pause, double-check, and ask questions before confirming anything.
9. Protect your personal info
Be careful where you upload sensitive documents like passports, visas, or ID cards. Only share information through encrypted, secure platforms. Avoid sending personal data via email or unfamiliar forms.
10. Report suspicious activity
If you suspect a scam:
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Contact your bank or card provider immediately
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Report the listing to the platform (e.g., Airbnb, Booking.com)
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File a report with local consumer protection or cybercrime units
In South Africa, you can report scams via cybercrime.org.za.
Final thoughts
Traveling should be joyful and stress-free. By staying informed and alert while booking online, you can avoid scams and focus on creating memories that last a lifetime.
The next time you book that “amazing deal,” pause and double-check—because the only surprise on your trip should be the good kind.
