The South African Social Security Agency (SASSA) and Postbank have warned social grant beneficiaries to stay vigilant against a rising wave of fraud targeting holders of both the black Postbank cards and gold SASSA cards.
Fraudsters reportedly visit SASSA beneficiaries at their homes while posing as Postbank officials. These imposters deceive individuals into handing over their cards and PINs under false pretences, often claiming that the cards are faulty or that future payments will be blocked unless the information is provided.
“There is nothing that requires fixing on any of its black cards and SASSA gold cards,” Postbank confirmed in a statement.
“Both cards will continue to work beyond 31 May 2025 for the payments of their grants.”
Tactics Used by Scammers on SASSA beneficiaries
The criminals often wear uniforms and drive branded vehicles to appear legitimate. They typically arrive without appointments and insist on accessing SASSA beneficiaries’ card PINs, an action that Postbank strongly condemns.
Postbank has issued clear advice to help communities deal with suspicious activity:
- Alert neighbours discreetly and contact the police immediately.
- Report any such incidents to Postbank at 0800 53 54 55.
- Never give out your SASSA PIN even if the person claims to be an official.
- Memorise your PIN or, if written down, keep it far from the card.
No Forced Card Swaps or Visits
Postbank emphasised that it does not conduct uninvited home visits. Any official interaction must be requested through established home visit channels. SASSA beneficiaries should also reject any advice, even from someone claiming to be a government official, telling them to switch from their Postbank black or SASSA gold cards to other bank payment methods.
“[SASSA] Beneficiaries must always remember that their cards and PINs are their personal keys to their money. They should never give them to anyone,” Postbank said.
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